Competency Based Interviews

Competency based interviews (CBI) are a trend that is not slowing down. Many of our HR community will be familiar with the CBI approach and may well have used this format to conduct interviews in the past. However the experience of being on the “other side” of a CBI process is likely to be quite different, and to help your interviewing success, it is useful to understand the reasoning behind use of CBI as a screening and selection tool.

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Tip for homeworkers

What do you do when the IT help desk isn’t picking up your call?  When the explanation over the phone from the support team just isn’t making sense?  When you are struggling to translate the description of a thingy-me-jig to someone on the phone, who only talks tech?  When you cannot continue effectively with your work until the tech issue is fixed?

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